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Giving a client access without giving them everything

Client access permissions are about granting the smallest set of rights a client needs, then keeping an audit trail so access can be reviewed and revoked

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Working with a client who has no technical contact

A practical guide to running projects for clients who have no technical contact, from discovery and access ownership to sign-off and incident response.

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Reselling development to your own clients

Reselling web development works when you own the client relationship and the paperwork is boring — here is how to run the model without losing money.

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